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Customer Support

Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will appear. It includes elaborate info about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of video tutorials illustrating how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, take a look at our extensive FAQ database, which includes questions asked by actual users and offers practical solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a fantastic team of customer service technicians available 24-7-365 and eager to help you with any query. Each trouble ticket you open will be responded to within one hour (the average support ticket response time being approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

Call us @ +91 953-077-2429 Sales and Support Lines Working Hours: Monday to Friday: 24 x 7 Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com